Why did DISH acquire BLOCKBUSTER if it closed its stores and By Mail service?

DISH Network acquired the assets of BLOCKBUSTER in April 2011 through a bankruptcy auction. We recognized that the entertainment landscape was changing, and we believe that Blockbuster will continue to evolve its online delivery. As such, the BLOCKBUSTER@Home and BLOCKBUSTER On Demand services are available today. These two products provide virtually all the services former members received through BLOCKBUSTER retail stores and By Mail service.

Are BLOCKBUSTER Stores remaining open?

BLOCKBUSTER corporate store locations closed on January 12, 2014 however approximately 50 franchise BLOCKBUSTER store locations remain open. Please see the following list of franchise BLOCKBUSTER store locations.

Why has Blockbuster discontinued the DVD By Mail service?

While this was a difficult decision, we recognized that consumer demand has moved away from the disc rental business to video-on-demand and the digital distribution of video entertainment. Last year DISH Network introduced BLOCKBUSTER@Home which we believe is the most comprehensive movie service available including 15 movie channels, new releases on demand, over 20,000 movies and TV shows available on line and streamed to your devices.

Can I keep my DVDs or Blu-rays from the previous By Mail service?

No, you are required to return all discs previously rented through BLOCKBUSTER By Mail. You should return your discs or you will be charged for all outstanding discs.

Is BLOCKBUSTER going completely out of business?

No. BLOCKBSTER has phased out of the physical retail and rental business. The BLOCKBUSTER@Home and BLOCKBUSTER On Demand services will remain available to customers. These two products provide virtually all services previously received through BLOCKBUSTER retail stores and by mail. Go to www.Blockbuster.com/athome for more information.

How will I get Blockbuster movies in the future?

Blockbuster @ Home offers:

15,000 movies available instantly
15 Premium Movie Channels Playing 24x7
12 Blockbuster New Release Tickets valued at $72
Save up to 1,000 Movies on your Hopper
Instantly watch your movies anywhere with DISH Anywhere

We encourage you to go to www.Blockbuster.com/athome for the best way to get all of the movies you’ve received from Blockbuster in the past.

What is Blockbuster @ Home?

Blockbuster@home is special package of movie channels and on-demand content offered by DISH Network. It provides new releases, thousands of movies each month, storage for up to 1000 titles in your home and streaming to all of your mobile devices. We encourage you to check out the special offer at Blockbuster.com/athome to find out how to get all of your Blockbuster favorites.

Does Blockbuster stream movies over the internet?

Yes, Blockbuster@home streams over 20,000 movies and TV shows. We are also offering Blockbuster members who sign up for Blockbuster@Home an iPad to watch your movies anywhere and on the go. You just need an internet connection. Blockbuster On Demand also streams movies over the internet at www.BlockbusterNow.com. The on-line streaming service will continue to operate.

Will I be able to get New Releases?

New releases are available via Blockbuster’s special DISH offer (available at www.Blockbuster.com/athome ) which includes 12 new release tickets. Blockbuster also streams new releases over the internet at www.BlockbusterNow.com.

How can I store 1,000 movies on my DVR?

Blockbuster customers can get a special offer at www.Blockbuster.com/athome . This offer includes thousands of movies available at any time as well as the award winning DISH Hopper that allows you to store up to 1000 movies right in your living room.

How can I watch my movies on my connected devices?

Blockbuster customers can get a special offer at www.Blockbuster.com/athome . This offer includes thousands of movies available at any time as well as the award winning DISH Hopper with Sling. This service includes thousands of movies available at any time on all of your mobile devices.

What is sling technology?

Customers get access to live TV, thousands of On Demand titles and all your DVR recordings even when you're away from home with a broadband Internet-connected Hopper with Sling®.

What are the consumer offers and what do you recommend?

We have arranged for a special Blockbuster@home offer for all existing Blockbuster customers and all new DISH customers. We recommend this offer to all Blockbuster and new DISH customers as the best way to receive everything you’ve always loved about Blockbuster. Existing DISH customers can always get great movies through Blockbuster@home and Blockbuster On Demand.

I am currently a DISH customer. Can I take advantage of this offer?

No. This offer is only available to new DISH subscribers. Existing DISH customers can always get great movies through BLOCKBUSTER@home and BLOCKBUSTER On Demand.

What will happen to my DISH satellite and movie services?

Your services with DISH Network will not be impacted by these changes. DISH Network will continue to offer movies through BLOCKBUSTER@Home and BLOCKBUSTER On Demand.

Is there a contract?

Our special Blockbuster@home offer allows for both contract and non-contract options.

How do I sign up?

How do I redeem my Gift Cards?

All gift cards must be redeemed prior to January 5, 2014. Gift cards will not be available for use after January 5, 2014.

What will happen to my credit card and other personal information?

BLOCKBUSTER takes the security of customer information seriously. All your information will continue to be secure.

Frequently Asked Questions